Privacy policy
How we handle your personal information when you contact us or use this website.
Last updated: 3 July 2026
Who we are
JNOK (“we”, “us”) provides web development and custom software services for New Zealand businesses. Our contact email is hello@jnok.co.nz.
Information we collect
When you submit our contact or quote form, we may collect:
- Your name and business name
- Email address and phone number (if provided)
- Project details and messages you send us
- Basic technical data such as browser type and IP address (via hosting logs)
How we use your information
We use this information to:
- Respond to enquiries and provide quotes
- Deliver services you have requested
- Improve our website and communications
- Meet legal or regulatory obligations where required
We do not sell your personal information. We do not use your contact details for unrelated marketing without your consent.
Storage and security
Form submissions are processed through our hosting infrastructure. We take reasonable steps to protect information from unauthorised access, loss, or misuse. No online transmission is completely secure; please avoid sending sensitive credentials through the contact form.
Retention
We retain enquiry records for as long as needed to respond, deliver services, or resolve disputes — typically up to two years for enquiries that do not proceed to a project.
Your rights
Under the Privacy Act 2020 (New Zealand), you may request access to or correction of personal information we hold about you. Contact us at hello@jnok.co.nz and we will respond within a reasonable timeframe.
Third parties
We may use service providers for hosting, email delivery, or analytics. Those providers process data on our behalf and are selected with reasonable care. Our website may link to external sites whose privacy practices are their own.
Changes
We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version.